Policies & Procedures
Access Care Assist policies, procedures, compliance guidance, and key staff documents in one place. Use the secure BrightHR link below to view the latest approved versions.
Policy Access for Staff
This page gives employees a simple route to view policies and procedures relevant to their role. Please always refer to the latest document version held within BrightHR.
- Latest approved policies and procedures
- Guidance for safe working practice
- Compliance and governance documents
- Operational standards and staff responsibilities
Quick Access
Open the main policy library or jump to key categories below.
Policy Categories
Browse the main areas staff may need to review regularly. These boxes can also be turned into direct links later if you want each one to open a separate document or folder.
Safeguarding
Guidance on recognising concerns, reporting incidents, escalation pathways, and protecting the people we support.
View on BrightHRMedication
Procedures for safe handling, storage, administration, recording, and reporting of medication matters.
View on BrightHRHealth & Safety
Essential guidance on workplace safety, incident response, risk awareness, and staff responsibilities.
View on BrightHRData Protection
Standards for confidentiality, information handling, GDPR awareness, and safe use of personal data.
View on BrightHRInfection Control
Procedures for hygiene, PPE, cleaning standards, and prevention of infection in care environments.
View on BrightHRWhistleblowing
Information on raising concerns safely, professionally, and confidentially in line with company procedure.
View on BrightHRImportant Notice
Staff should ensure they are reading the most recent version of each policy. If you cannot access a document or are unsure which procedure applies, please contact your line manager or the office team.